No Shows Virtually Eliminated

Like many growing offices, we had issues with last minute cancellations and “no show” patients. These broken appointments became increasingly frustrating because it started to affect our scheduling system and ultimately our production.

Once we implemented the New Patient Reservation System, however, the issues with “no shows” and “last minute cancellations” were virtually eliminated. The system was very easy to use and my staff embraced it. Patients also understood the concept and were very compliant. I will say that the New Patient Reservation System is one of the best things we have implemented in our office!

~ Dr. Susan Tran and Dr. Glenn Vo

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