Do you see what I see?

January 12, 2016 by 5 Comments

This may be one of the most important blogs I've ever written. I hope you read it and share it with your team. If your entire office isn't on the same page with this, your office will NEVER be what you want it to be. Let's begin with this … [Continue reading...]

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Based on a true story…

December 17, 2015 by 2 Comments

So, about a week before our summer vacation this year, I was hit with the news that one of our employees was leaving. Poor timing. REALLY poor timing. Other than a few days here and there, we ONLY take one week of vacation a year. I look forward to … [Continue reading...]

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In Case You Missed It…

December 4, 2015 by Leave a Comment

In case you missed it, I was interviewed by Gary Takacs on The Thriving Dentist Podcast recently. Do you know Gary? He owns the Takacs Learning Center and offers in office coaching to dental practices. He's also a great speaker. If you ever get the … [Continue reading...]

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When your patient attendance increases, so will your production and collections. Make sense?

September 18, 2015 by 5 Comments

Doctors and office managers often contact me and ask for the best ideas to attract new patients. Their motivation is simple; those offices need to increase their production. Sure, I could spout off innovative ways to bring in patients, but I don't do … [Continue reading...]

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If I were to die today….

August 27, 2015 by 3 Comments

If I were to die today, could the dental office that my husband and I own continue running like a well oiled machine? (These are the things I think about while trying to sleep at night. Am I the only one who worries about things like that? … [Continue reading...]

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What is it that you do around here?

May 29, 2015 by 9 Comments

Last week, my husband and I spent hours and hours spreading mulch and cleaning up our front yard. For two people who work in dentistry, we do a decent job with the weeds. Our yard is huge though and it's hard for us to find time to get to it. After … [Continue reading...]

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Our hardest working employee is…

May 13, 2015 by 2 Comments

In our dental office, our hardest working employee isn't the doctor, the assistants, the hygienists, or even me (the office manager). I know what you are thinking, "But Missy, not only are you in charge of a successful practice, you also run your own … [Continue reading...]

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The Importance of NOW!

December 28, 2014 by 6 Comments

One big part of working the front desk is to fill the schedule. Let me be a little more specific. I am always looking ahead at our schedule to get a feel for how busy it is a month out or so. The schedule changes on an hourly basis, but keeping my … [Continue reading...]

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Printed Marketing Materials (With Video)

September 2, 2014 by 5 Comments

Here's a look at some of our printed materials that I designed for our office. I'm really proud of how they came out. I love that there is a cohesiveness to everything. I'm so glad I decided to go with multiple business/reservation reminder cards. … [Continue reading...]

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Recall Patient Marketing Materials (With Video)

September 1, 2014 by 1 Comment

I used our move as an opportunity to rebrand ourselves. Rebranding meant that I had to change EVERYTHING that had our name on it to reflect the new us and all that we stood for. I loved the process-although it was long and painful at … [Continue reading...]

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New Patient Marketing Materials (With Video)

August 31, 2014 by 4 Comments

Hi everyone! I get asked all the time about what marketing materials we hand out to our patients. Here is a short video that shows exactly what we use for new patients. Everything you see was designed by me! You didn't know I was so talented, did … [Continue reading...]

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