Solving Dental Practice Management Problems
Our most recent in-service was another T-Bone Speaks podcast called, "Seven Things to Enhance in Your Office for a Positive Patient Experience." Although I do think that our team offers excellent patient services, it never hurts to review and remind those things with our team. Besides, we held this meeting on Halloween and I wanted to give them a rather fun topic and a treat afterwards. As … [Continue reading...]
We had another in-service meeting the other day and this time it was about digital photography. We take digital photographs on a lot of our patients, but we needed to improve our system for doing so. I need every team member to be on the same page with taking pictures. For many years, only the doctor and myself have been the ones taking pictures. The time has come for EVERY team member to … [Continue reading...]
My name is Missy Lapic and I've worked in dentistry since 1997. I worked as an assistant for many years and then became office manager after I graduated from Lake Erie College with a BA in … [Read More...]