Solving Dental Practice Management Problems
Hello friends! Last year, I joined forces with Mary Beth Bajornas of Dental Support Specialties to create the Dental Office Survival Guide: 2018 Front Desk Edition. This project has been a labor of love and I'm really proud of it. Basically, Mary Beth and I created a front desk planner that outlines everything your front desk should be doing every day, week, and month of 2018. We've also … [Continue reading...]
I get asked to share my Employee Request Off Form a lot, so I thought I'd write a quick blog about it and share it here. Just like every other system in my office, this form was born out of necessity. With a team of 10, it was difficult to honor, keep track, and cover request off days. There were a few times when multiple people had requested off, and because I was too busy to check the … [Continue reading...]
My name is Missy Lapic and I've worked in dentistry since 1997. I worked as an assistant for many years and then became office manager after I graduated from Lake Erie College with a BA in … [Read More...]