When your patient attendance increases, so will your production and collections. Make sense?

Doctors and office managers often contact me and ask for the best ideas to attract new patients. Their motivation is simple; those offices need to increase their production. Sure, I could spout off innovative ways to bring in patients, but I don't do that, at least not at first. When I get asked that question, my first response is, "What are your patient attendance rates?" Most offices don't … [Continue reading...]